Data categories we collect
We may collect, use, store and transfer different kinds of personal data about you, which we have grouped as follows:
- Identity Data: Including first name, last name, username and date of birth (to confirm 18+ age).
- Contact Data: Email address and phone number.
- Technical Data: IP address, login data, browser type and version, time zone setting and location.
- Usage Data: Information about how you use our website and services.
- Transaction Data: Details about payments and transactions on the platform.
- Communication Data: Records of your correspondence with our support team.
Legal basis for processing
We will only use your personal data when the law allows it. Most often, we will use your personal data in the following cases:
- Contractual necessity: Where we need to perform the contract we are about to enter into or have entered into with you.
- Legitimate interests: Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Legal obligation: Where we need to comply with a legal obligation in Denmark.
- Consent: Where you have given us explicit permission for specific purposes.
How we use your data
We process data to administer your account, provide customer support, improve our technical solutions, ensure platform integrity, prevent fraud and, if you have given consent, send you relevant updates or marketing material.
Data retention and storage
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. We take into account legal requirements for data retention in Denmark. When data is no longer necessary, it will be securely deleted or anonymized.
Sharing of information
We may share your data with trusted service providers (processors) who help us operate the platform, provided they comply with strict confidentiality agreements and data protection standards. We do not sell or rent your personal data to third parties for marketing purposes.
International transfers
If we transfer your personal data to countries outside the European Economic Area (EEA), we ensure that it is afforded a similar degree of protection by ensuring that appropriate safeguards are implemented, such as standard contractual clauses approved by the European Commission.
Security measures
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. While we do our best to secure your data, no online transmission can be guaranteed to be 100% secure.
Your rights as a user
Under certain circumstances, you have rights in relation to your personal data:
- Right to access your data.
- Right to rectification of errors.
- Right to erasure of data.
- Right to object to or restrict processing.
- Right to data portability.
Contact and privacy requests
If you have questions about this privacy policy or wish to exercise your rights, please contact us at: [email protected].
Updates
We regularly review our privacy policy to ensure compliance with applicable law. The latest version will always be available here on the page.